360-degree feedback is a way of collecting performance data and feedback from multiple sources – peers, subordinates, customers, and/or supervisors. It is most often used as a tool to provide feedback to managers and leaders within an organization. The goal is essentially to get input from different sources and thus, different viewpoints, about the strengths and areas of improvement of an individual.
In the OneTeam360 platform, a manager rates her interactions with her team members during each shift, based on which points are awarded to team members. Similarly, team members have an opportunity to provide feedback anonymously regarding their manager’s performance, which are not only used to calculate points but also assist in the development of the manager.
Evidence shows that positive feedback from subordinates leads to increase in engagement for managers and decreased turnover in the organization.